PDVI offers a flexible, needs led service, tailored to the individuals needs that is provided by trained members of staff and volunteers, including bi-lingual support, who are able to:

• Provide a confidential telephone helpline
• Provide outreach support which will be in a mutually agreed safe place
• Provide face-to-face support at our support centre
• Listen and provide emotional support in confidence.
• Offer practical support, such as advocacy and accompanying individuals to various appointments.
• Offer support and information regarding practical issues such as housing, benefits, and legal remedies.
• Refer you (with or without children) to refuges or other places of safety throughout the country.
• Suggest strategies that may reduce the risk of abuse and enable you to feel in control and safe.
• Provide equipment for personal safety.
• Provide security lock packages.
• Offer a free counselling service.
• Offer support groups to raise self-confidence and esteem.
• Provide an educational programme for perpetrators.

All of our services will be provided in a confidential, non-judgmental manner. If you are unhappy with any aspect of our service please request a copy of our complaints procedure.

Pendle Domestic Violence Initiative Helpline
Monday to Friday 10.00am to 4.00pm
01282 726000